Shipping Policy

Effective Date: May 9, 2025

Processing Time

All orders are processed within 1–2 business days after payment is received. Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods & Carriers

We offer a variety of shipping options to suit your needs, including:

• Canada Post

• UPS

• Purolator

At checkout, you can select your preferred shipping method. Delivery times and costs will vary depending on your location and the shipping option you choose.

Shipping Rates

Shipping costs are calculated at checkout based on the weight, size, and destination of your order.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking details so you can follow your shipment’s progress.

Shipping Locations

We currently ship within Canada and to select international destinations. If you have questions about shipping to your location, contact us at CaptainsParts@outlook.com.

Delivery Issues

While we work hard to ensure fast, reliable delivery, please note that shipping times may be affected by factors beyond our control, such as weather, carrier delays, or customs (for international orders). If you encounter any issues, contact us at CaptainsParts@outlook.com for support.